about USMLEWorld

Help

This section contains answers to the most frequently asked questions received at the USMLEWorld website. Click on the question to display associated response, clicking on the question again will hide the associated response.

General

Payment related

Subscription & Account related

Qbank related

Content related

Technical

System Requirements

Installing Qbank/Self-Assessment/CCS Interactive software

Using Qbank/Self-Assessment/CCS Interactive software

Using website

If you still cannot find a solution to your problem(s), please contact us directly and include your login information, error message, internet connection details, computer specifications, location of the use (Home, Work, School/Library/Hospital, Public Wi-Fi network), and the detailed steps to replicate the issue you are reporting. We will try our best to resolve your problem as quickly as possible. The typical response time from our staff is 24hrs for any technical query.